Privacy Policy
At BoltFinances, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our website, mobile applications, and digital banking services.
By accessing or using any part of our services, you agree to the collection and use of your information in accordance with this policy.
1. Company Information
BoltFinances is a digital banking platform dedicated to providing modern financial solutions, including personal banking, transfers, savings, and secure online transactions. This policy applies to all services offered under the BoltFinances brand, whether via our main website at https://boltfinances.com or any associated platforms.
2. Information We Collect
a. Personal Data You Provide Directly
We collect personal information that you provide during registration, KYC verification, or while using our services. This may include:
Full name
Email address
Phone number
Government-issued ID
Residential address
Banking details (account number, transaction history)
Profile photo
b. Automatically Collected Data
When you interact with our platform, we automatically collect data such as:
IP address
Device type and OS
Browser type
Usage patterns and activity logs
Cookies and similar tracking technologies
c. Third-Party Integrations
If you link or access BoltFinances through third-party platforms (e.g., identity verification services, partner fintechs), we may collect additional data as permitted by those services and your settings.
3. How We Use Your Information
We use your data to:
Create and manage your account
Verify your identity and complete KYC procedures
Enable and process secure transactions
Respond to your inquiries and support requests
Monitor and prevent fraud or unauthorized use
Improve our services and develop new features
Send you transactional updates and promotional communications (if opted-in)
4. Legal Basis for Processing
We process your personal data based on:
Your consent (for example, to receive newsletters)
Contractual necessity (to provide you with services)
Legal obligations (e.g., anti-money laundering laws)
Legitimate interests (e.g., fraud prevention, service improvements)
5. How We Share Your Information
We may share your data with:
Regulatory bodies or law enforcement as required by law
Financial institutions and payment processors to facilitate transactions
KYC/AML verification providers
Service providers that help us operate our website or apps
Authorized third parties for marketing (only if you have given consent)
We never sell your personal data to third parties.
6. Data Retention
We retain your information as long as your account is active or as needed to:
Fulfill the purposes outlined in this policy
Comply with legal obligations
Resolve disputes
Enforce our agreements
7. Your Rights
As a user, you have the right to:
Access the data we hold about you
Correct inaccurate personal information
Delete your data (subject to regulatory limitations)
Withdraw consent at any time
Object to processing or request restriction
To exercise these rights, contact us at support@boltfinances.com.
8. Data Security
BoltFinances uses industry-standard security measures to protect your data, including:
End-to-end encryption for transactions
Two-factor authentication (2FA)
Secure Socket Layer (SSL) certificates
Regular penetration testing and system audits
However, no method of transmission over the Internet is 100% secure. We strive to use acceptable means to protect your personal information but cannot guarantee absolute security.
9. Cookies and Tracking Technologies
We use cookies to:
Maintain session data
Analyze usage patterns
Improve user experience
You can modify your browser settings to refuse cookies, though this may affect some functionalities of our services.
10. Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect personal data from minors. If we learn we have collected such data, we will delete it immediately.
11. Changes to This Policy
We may update this Privacy Policy periodically. All changes will be posted on this page, and where appropriate, notified to you via email. Continued use of our services after changes implies acceptance of the updated policy.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact:
BoltFinances Privacy Team
Email: support@boltfinances.com
Website: https://boltfinances.com
